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Avaya - IP Office Platform


The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

IP Office has a full range of communications tools that have been integrated into this cost effective platform. Remote LAN access, Computer Telephony Integration, customer relationship management, high-speed internet access and voicemail are just a few of the communications needs of the small to medium enterprise delivered by Avaya's IP Office family.

From 2 to 180 extensions, an IP Office platform gives you the flexibility to choose the solution that is right for your organization. Utilize it as a voice solution, employing VoIP technology, more traditional telephony, or a combination of the pair, and benefit from an exhaustive set of features. It is also possible to use the IP Office as a data solution across both local and wide area networks. Used as a converged solution, the IP Office meets both your voice and data requirements. Its networking capabilities allow for deployment across a number of locations with one central management point and shared voicemail.

Avaya IP Office is easily managed through IP Office Manager, a Microsoft Windows-based PC software application, which connects to the system using the TCP/IP protocol. An array of applications, from basic call handling to full call center functionality, including real time and historic reporting will improve productivity and overall communications.

 

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