Even with advanced mobility features that assure your customers the best possible access to speak with you, a comprehensive voice messaging system is a vital ingredient in successful organizations. BCI Networks Telecom Messaging systems are designed specifically for your telephone system offering the most seamless integrations and user friendliness for both your customers and staff.
It is often said that first impressions are everything. What your customers and prospective customers perceive about your organization can have a measurable impact on your business. Your challenge is to make sure the people at the front line – your telephone attendants – have the tools they need to make every interaction a smooth and professional experience every time.
BCI Networks will help you get the most out of your Telecom Messaging systems including powerful Computer Telephony Integration (CTI) tools that can help you meet that challenge. These tools are available from our smallest Key telephone systems to our largest PBX's.
Advanced Unified messaging server . This allows users to direct all types of messages (voice, fax, and email) to a single inbox that can be viewed and handled via the user's computer.
Audio Help User Guide . Increase productivity by quickly locating the specific features you are seeking at the simple touch of the help button on the telephone. The Audio Help User Guide guides you through the many features of the Emerald ICE with intuitive audio voice prompts, eliminating valuable time spent searching through manuals.